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IT support, done the Treo way

Edmonton IT support that owns the gaps between systems, vendors, and users.

Treo makes your technology work as one. From Microsoft 365 and network performance to IBM i and custom integrations, Treo provides the strategy, support, and accountability that keep your business moving.

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Microsoft 365
Vendors
Users
Network & WiFi
Backup + Security
IBM i / ERP
Single point of accountability Systems + vendors + users
A technician answers in business hours, not an operator or a bot
10+ yrs Average client tenure
Local Edmonton-based support
IBM i ERP, DB2 for i, and RPG experience

Proof in every project

Real work, not generic MSP claims.

Failing server drive caught before outage

Monitoring flagged a failing drive, Treo sourced a replacement overnight, and the server never went down.

Prevented outage

Guest WiFi separated from the office network

Treo found ISP-bundled guest WiFi tied into the main network and isolated it before exposure became an incident.

Segmented network

Tools that fit how the work happens

Treo built a Truck Scale Station application tying cameras, scale data, gate control, and ERP context together.

Custom build

Deep platform expertise that scales

Treo supports IBM i, Enmark Eniteo, iCabbi, Apex Timing, Microsoft 365, backup, network, and security platforms.

Platform depth

Coordination that works

The problems start where ownership gets blurry.

Treo bridges the gaps between systems, vendors, and teams with a single point of accountability, so issues get solved faster and stay solved.

See how we help Talk to an expert
Too many vendors, no clear owner Work stalls between platforms and providers.
Disconnected systems Data, access, and workflows drift apart.
Slow response and finger pointing Everyone waits for someone else to act.
Treo coordinates it all

One accountable partner.

Faster resolution and less downtime Clear ownership shortens the path to action.
Systems work together, not against each other Changes are coordinated across the environment.
Strategic IT that drives business forward Support connects to business priorities.

AI + automation, built for impact

AI is already closing the same gaps.

See what matters

Map where AI already touches people, systems, data, vendors, and workflows.

Pilot approved tools

Test AI and automation in specific workflows with success criteria, support, and rollback points.

Govern what changes

Set data boundaries, approved-tool rules, review points, and an incident path.

Explore AI advisory Read the AI Risk Series

We cover what matters

Useful when the problem does not fit a standard support ticket.

Capability Primary value Typical scope / includes
AI Readiness

Practical AI guidance tied to workflow, data, security, and adoption.

  • AI readiness and opportunity assessment
  • Pilot design and tool evaluation
  • Policy, governance, and rollout support
Cross-System Ownership

One accountable owner when issues cross vendors, platforms, users, and internal responsibility lines.

  • DNS and email handoffs
  • Vendor coordination
  • Access, workflow, and support-gap cleanup
IBM i / ERP Expertise

Deep expertise in IBM i environments and critical business systems.

  • IBM i system support
  • Integrations and interfaces
  • Performance, modernization, and knowledge transfer
Custom & Data Solutions

Custom tools, reporting, and integrations that remove operational friction.

  • Power BI and dashboards
  • Automation and integrations
  • Custom apps and process tools
Industry System Coordination

Practical support where specialized platforms, vendors, and operations overlap.

  • Eniteo, iCabbi, Apex Timing, Maxident, and Western Scale
  • Vendor handoffs and platform constraints
  • Operational failure modes generic MSPs have to learn from scratch

Industries we serve

Industries where the operating context changes the answer.

All industries
Steel Service Centres Inventory, uptime, equipment, and ERP scale. Metals Recycling Scale systems, yards, reporting, and rugged sites. Transportation Dispatch, mobile teams, fleet systems, and uptime. Healthcare Practices Privacy, reliability, imaging, and compliance. Entertainment Centres Guest systems, vendor WiFi, and peak-hour pressure.

Need one partner to own the next step?

If you are tired of juggling vendors, repeating the same story, and waiting for ownership to become clear, Treo can make it simpler.

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Edmonton based. Client focused. Results driven.